Support
Library ya account mein madad chahiye? Workspace ka naam aur kya karna hai, yeh humein email karein.
Email buttons aisa draft kholte hain jise aap check karke bhejte hain. Email app na khule to lablords.in@gmail.com apni email service mein copy karein. Abhi product ya plan chun rahe hain? Contact karein.
Pehle relevant guidance dekhein, phir email mein kaam ki jaankaari shaamil karein.
Check karein ki aap workspace ya staff invitation se juda account use kar rahe hain. Workspace ka naam aur jahaan aage nahi badh paa rahe us screen ki jaankaari dein. Password ya sign-in code kabhi na bhejein.
Branches aur staff ke sawaalSetup confirm karne se pehle pehli branch ki jaankaari, seat numbering aur shift ka samay check karein. Bataayein ki kaun-sa step samajhna hai.
Setup ke steps padheinImport confirm karne se pehle flagged fields check karein. Problem ho to pehle personal jaankaari hataakar error text aur row number share karein.
Import ke steps check kareinChuni hui branch, shift aur assignment dates check karein. Assignment reject ho to bina gair-zaroori student details share kiye timing aur error bataayein.
Seat assignment samjheinStudent record, fee period aur recorded amount check karein. Bataayein ki kaun-sa amount galat lag raha hai. Student ke fee records aapke Lab Lords subscription charges se alag hain.
Fee records samjheinOwner organization ki billing settings mein plan, subscription status aur renewal dekh sakta hai. Payment successful hua lekin access nahi mila to neeche di gayi billing ki madad dekhein.
Billing mein madad leinSuccessful subscription payment ke 15 minute baad bhi access chaalu na ho to organization ka naam, account email, Razorpay payment ID, payment ka samay aur personal jaankaari hataaya hua payment screenshot email karein. Activation policy ke mutaabik hum aam taur par ek business day mein jawaab dete hain.
Galat charge ya refund request mein charge ki date, amount aur kya galat hua yeh bhi bataayein. Refund policy mein eligibility, request karne ke 7 calendar din aur approval ke baad ki process di gayi hai.
Product support
Form aapki report ka email taiyaar karta hai. Bhejne se pehle email app mein use check karein.
Draft na khule to apni report copy karke is address par email karein. Yeh form website se ticket submit nahi karta ya message nahi bhejta.
